Global Head of Partner Payments
Uber Technologies Inc., USA
9:20 AM Case Study: How Uber Designed a Flexible and Instant Payment Experience for Drivers and Why it Has Become the Key to Marketplace Supply and Loyalty
Most of us are familiar with the “magical” frictionless experience as an Uber rider that propelled the rideshare platform to mind boggling numbers with 75M riders taking more than 10 million rides per day in 70+ countries (5B+ trips since inception) and is still growing. Uber has also applied the same disruptive thinking to innovate the mobile payment experience for drivers too. Millions of Uber drivers experience their own “magic” by determining when and how frequently they are paid. From their mobile device, drivers across the globe can click a button and within seconds, buy gas and groceries or withdraw funds from an ATM.
In this Session …
- Highlight how Uber removed friction from the traditional transportation and payments industry.
- Use debit cards in a way they were not originally intended to unlock an innovation that has application across many industries.
- Demonstrate Carbon, Uber’s new interface for driver earnings and payments.
- Expanding the payment experience globally despite complexity … 70 countries, 60 currencies, evolving regulation, different cultures and a growing expectation for frictionless and instant