Head of Product and Services
11:10 AM Enhancing Success and Competitive Advantage Through Leveraging Innovative and New Technology In the Payments Sector
The payments industry is a radically changing scene with major innovations in the way we interact and deal with finances. Customers expect a personalized experience that adheres to their wants and needs and payments are moving towards that. By 2020, 70% of the world (more than 5 billion people) will be connected by mobile devices, facilitating the transition to a cash-free future and more than 20 billion devices will be connected to the Internet and will be making purchases online. Focusing on customer experience will be the major differentiator between businesses.
Our panellists will discuss;
- Their opinions and implications on new payments innovation
- Developing a successful digital strategy to understand and target consumer needs
- How strategies might play out in the next 10 years